Having a high rating on vacation rental websites like Airbnb and VRBO is the key to getting more bookings. We have generated a list of five things you can do to help your guest enjoy their stay and increase your ratings!
Pre-Check In Information
A well informed guest, is a happy guest.
Sending welcome emails with pre-check in information helps guest know what to expect before they arrive at your property. Make sure guest have information like check-in process and amenities before they arrive.
In your welcome email or book make sure to include your favorite places to grab coffee or the perfect afternoon activity. Giving your guest personal recommendations helps them to love the city just like you do!
Providing things like a welcome bottle of wine or stocking toiletries in the bathrooms can go along way. Making your vacation rental feel like a home away from home for your guest, will help them to have the five star experience.
Make sure that you have stock pile of extra blankets, pillows and kitchen supplies on hand for guest. It's important to make sure that your rental has plenty of items to make the guest's stay easier and more enjoyable!
Ask for the stars
Once your guest has checked out, send them a note to make sure they had a wonderful stay and ask them to share their experience. This will help guest to remember to review your property! You can't get five stars if you don't ask for them!
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